Introducing Appliance Care & Repair

Our Story

At ACR, we’re more than just a local appliance repair company. We’re a family. Founded by Kevin Oldfield in 2021, our business started with a simple goal: keep your home running so you can keep going.

Just like you, we have families to cook for, laundry to do, and dishes to wash. We know there’s never a good time for an appliance in Bernalillo County to break down. With over 20 years of combined experience, we’re committed to being there when you need us.

We also strive to fix everything right the first time. As a trusted Albuquerque appliance service provider, we take pride in delivering top-notch repairs for homeowners throughout the area.

Our Mission

At ACR, we have four main goals:

• Provide upfront pricing with ZERO hidden fees
• Show up on time
• Provide service that demands a 5-star review
• Complete your appliance repair right the first time

We believe in earning your trust with honest service and quality workmanship. That’s why we back our work with a 1-year labor warranty and a Lifetime Warranty on parts. Whether it’s a refrigerator, washer, dryer, or oven, our technicians provide expert Albuquerque appliance repair. We're also familiar with all common brands including Viking, Maytag, and Frigidaire.

Our Vision

ACR aims to be the go-to appliance repair company for those in Bernalillo County. We want to remove the stress from appliance breakdowns by offering dependable service, transparent pricing, and technicians you can trust. Our goal is to be the first name that comes to mind when you need a Albuquerque appliance company.

Our Values

• Family First – We treat our customers like family because we are a family-owned business. Our business aims not to be a stranger but a trusted uncle or aunt.
• Integrity – We never lie or try to upsell our customers. With us, you can expect honest, upfront pricing with no surprises.
• Reliability – We show up on time and always stand behind our work. If there is a problem with our service, we'll remedy it.
• Excellence – You can rely on us to fix your appliances right the first time.
• Customer Satisfaction – We don’t just repair appliances. We build relationships. This means going above and beyond to satisfy our customers.

Community Engagement

Giving back to our community is important to us. Through our partnership with the Caring Coalition, we help feed those in need. As a family business, we believe in taking care of our neighbors, whether it’s through our services or community outreach. You'll see us in parades and smiling at local events. We’re proud to serve the entire Bernalillo County area With us around, you'll always have a trusted partner for Albuquerque appliance repair when uou need it most.

What Makes Us the Best Appliance Repair Company in Albuquerque

• Flat-Rate Pricing – We don't have hidden fees or unexpected costs. We also offer coupons and financing options to make fixing your fridge or dishwasher more affordable.
• Vetted Technicians – Your home’s safety is our priority. That's why we subject all of our technicians to background and drug testing. If we wouldn't like them in our homes, we don't hire them.
• Satisfaction Guaranteed – We stand by our work with warranties you can trust. This includes helping you utilize manufacturer warranties. If a part we replaced fails again in your appliance's life time, we'll replace it at no cost to you.
• Family-Owned and Operated – We take pride in providing well-paying jobs for our team. Even the ones that aren't family are treated with love and respect.
• Fast Service – We offer same-day or next-day repairs whenever possible. This ensures your inconvenience is short-lived.